If you have modified your Wi-Fi network (changed your network name and/or changed your password) either voluntarily or after changing your Internet Box, you will need to reconnect your Connected video doorphone:

1. Make sure you have the supplied reset pin and your new Wi-Fi password
2. Open the Somfy Protect app
3. Go to the "My devices" menu
4. Select your video doorphone, then select "Change Wi-Fi network"
5. Follow the instructions.