FAQ
How to install the V®500 Connect Pro io?

Installing the V®500 Connect Pro io package is a multi-step process. As we saw in the article "What are the required elements for installing a V®500 Connect?" several elements are included in your kit:
- Indoor monitor
- Call station
These devices must be connected to each other by a 2-wire cable, and the door intercom must be associated with your door and/or with the electric latch of your door; there being as many elements as there are steps to the installation.
The following is a summary of the various steps that you need to take.
INDOOR MONITOR INSTALLATION
How to install the V®500 Connect's monitor?
Installing the monitor in your home.
The monitor can be connected either to the power supply (included) or to a DIN rail (optional accessory)
During this step, the system must not be powered up.
CALL STATION INSTALLATION
How to install the V®500 Connect's outdoor panel?
Installing the call station outside the home.
The call station is the device that allows your visitors to make a call. It must be connected to the indoor monitor by a 2-wire electrical cable (not a telephone cable)
CONNECTION TO THE GATE MOTOR AND/OR THE ELECTRIC GATE LATCH
How to wire a Somfy video doorphone?
This allows you to control the opening of your gate or electric latch from your indoor monitor or the Somfy Protect app, to let visitors enter your property.
POWER-UP
The connections are complete, you can now power up your V®500 Connect
INSTALLING THE SOMFY PROTECT APP
If you are not yet a user of the Somfy security range, download the Somfy Protect app and create your account so you can link your V®500 Connect video doorphone to the app for remote control!
How do I connect the V®500 Connect to the Somfy Protect app?