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Welcome to the expert’s world​ ​

As a Somfy Expert, we offer you more than just a network of professionals, we provide you a world where you really belong.

Become a Somfy brand ambassador and be the professional reference in the market by promoting motorisation and connectivity.

Boost your business with exclusive services, gain exposure as a reliable installer thanks to the Somfy Expert program and enjoy our community.​
It brings real added value to your daily business. ​

Become a Somfy Expert
I am already a Somfy Expert

As part of this program, we offer you a full circle of dedicated benefits and services centered around three main pillars:

World of support

World of support

As the world leader for window and door automation, Somfy offers its expertise, reputation and commitment in boosting your business with innovative products, solutions and services.​
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Gain a competitive edge

World of benefits

World of benefits

By joining the network, you have access to exclusive benefits that include training support, technical assistance, logistics and digital & marketing.​ ​


Facilitate your daily business

World of sharing

World of sharing

With our Somfy led community, you are alone no more. Take advantage of help and guidance from other professional members and receive expert advice to help grow your business.

Belonging to a community ​ to be stronger together

Your commitments as a Somfy Expert​

As a Somfy Expert, you are committed to a reliable service that guarantees customers quality installations for their home renovation projects.​ To be a part of the Somfy Expert program, you must adhere to our 10 commitments:​

01 PROXIMITY

​ Being close by to offer you the best response and solutions for your project.​
02 CUSTOMISATION​

Delivering a fully personalised experience with solutions tailored to meet your needs
03 LISTENING TO YOU​

Having your unique vision at heart and being prepared to adapt appropriately.​
04 TRUST​

Promising reliability and respect through detailed, free and non-binding quotes. ​
05 EXPERTISE​

Being selected on the basis of our skills and continuing to be trained regularly by Somfy.​
06 QUALITY​

Offering high-quality products from the world leader in window and door automation.​ ​
07 PUNCTUALITY​

Ensuring that project deadlines and budgets are always followed and met.​
08 RESPECT​

Upholding your privacy when it comes to operating and installing within the safety of your home.​ ​
09 SUPPORT​

Accompanying you every step of the way in getting used to your Somfy installation.​
010 AFTER SALES SERVICE​

Guaranteeing a well-maintained installation thanks to Somfy’s strict spare parts tracking.
Tom
I joined the Somfy Expert program a few years ago. My aim was to grow my business thanks to the program’s commercial benefits and the training offered. Somfy's reputation gives me a real advantage to strengthen my business and guarantee reassurance for my customers. I'm proud to be part of the Somfy Expert family.
Tom

Enter the expert’s world

Become a Somfy Expert​

Join the expert’s world​

A Somfy Expert is an independent professional installer who is regularly trained in Somfy products. ​

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By joining the Somfy Experts community, you become part of a privileged program that will offer you exclusive benefits, increased visibility and proven reliability from the market leader in window and door automation.​

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Let Somfy become a real business maker for your company.​

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Register now

I am already a Somfy Expert​

Explore your expert’s world​ and find information, tools and more​

Training Registration​

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Marketing Tools​

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Become a Somfy Expert 

Join the Somfy Expert program and benefit from a real business maker at your side in your professional life ​who will enable you to gain visibility and enjoy many dedicated advantages.​ ​​​​​​​​Thanks to its community, the Somfy Expert program enjoys from a great network ready to support each other and ​exchange in tips & advice.​

How to import TaHoma® scenarios into the Somfy Protect application with my connected video doorphone?

(0) 2023-12-08 08:29:00.0

Using scenes defined on TaHoma® allows you to automate actions and to also trigger them from your Somfy Protect app.

You can import up to two TaHoma® scenes into the Somfy Protect app.

 

To do this, go to the menu: My devices > Connected video doorphone > TaHoma® scenes

The TaHoma® scene list will open. Follow the step-by-step instructions in the Somfy Protect app.

The added scenes appear in the connected video doorphone tab.

 

IF YOU GET THE MESSAGE: UNKNOWN EMAIL ADDRESS

 

This means you are using different email addresses to access your TaHoma® and Somfy Protect apps. To import your TaHoma® scenes into Somfy Protect, the email address used for the Somfy Protect account must be the same email address used for your TaHoma® account.

In this case we invite you to:

  • Change your email address from your Somfy Protect account: Menu > My account > email.
  • Change your email address to the one you use on your TaHoma account®
  • Click on "Edit."
  • Confirm the change of email address by clicking on the link in the email sent to your new address.

 

IF YOU GET THE MESSAGE: "NO TAHOMA® SCENE EXISTS ON THIS ACCOUNT

The link between your TaHoma® account and your Somfy Protect account has been established, but no scene has been defined in the TaHoma® app. You must first create scenes in your TaHoma® account and then import up to two scenes in the Somfy Protect app.

Do you need more information?

Contact us