FAQ PRO App

Registering & commissioning a TaHoma

• How to register a customer box ?

      Watch the video  

• How do I remove a customer installation from my list?

    To remove a customer installation from your list, please refer to the...

• There is no Internet on the construction site or at my customer's, can I still set up the TaHoma ?

    If there is no Internet connection available, you can still set up a...

• Can I assign a customer TaHoma already activated ?

    When a customer TaHoma is already activated, you can still assign...

• Can I continue to register boxes on the Somfypro website?

    You can continue to register boxes on the Somfy Pro website. The...

• The registration procedure has changed, we don't need to fill in the customer's email anymore?

    The TaHoma Pro application no longer requires your customer's email...

• I can't scan the TaHoma QR code, how can I do it?

    If you are unable to register the TaHoma box by scanning the QR code,...

• Where can I find the TaHoma QR code?

    To find the QR code of TaHoma switch and TaHoma V2, you must look under...