FAQ SERV-E-GO

Compatible products

• Which products are compatible?

    All Somfy brand products connected to your customer's TaHoma will...

• Is there a difference between RTS equipment and io-homecontrol product?

    Yes, io-homecontrol products provide feedback on their state. For these...

• If I use an io-homecontrol receiver, will I be able to monitor all the wired products?

    No, this receiver only enables you to control a wired motor with a...

• Are products from other brands of the Somfy Group compatible?

    No, products from other brands will not be displayed in the list of...

• Are products from other brands compatible with this tool ?

    No, products from other brands will not be displayed in the list of...

• Will I see the products added by my customer after the initial installation?

    Yes. When validating the service, customer gives you access to his...