FAQ thermostatic valve

FIND THE ANSWERS TO YOUR MOST FREQUENTLY ASKED QUESTIONS

• The pairing between my TaHoma box and my Somfy thermostatic valve io failed. What should I do?

      You must first do an io reset and unpair your thermostatic...

• Why doesn’t the thermostatic valve light up when I remove the product's tab? 

      When you initially remove your new valve’s tab, it should...

• How should I choose the right adapter for my thermostatic valve among those provided? 

    To identify the type of radiator body you have and to choose the...

• Is the Somfy thermostatic valve io compatible with my installation?

      The Somfy thermostatic valve io is compatible with hydraulic...

• What are the prerequisites for using the Somfy thermostatic valve io? 

      It is recommended to use the Somfy thermostatic valve io with...

• Can I still use the Somfy thermostatic valve io if I don’t have a TaHoma box? 

      It is recommended to use the Somfy thermostatic valve io with...

• What happens in case of an Internet or a power cut? Is the Somfy thermostatic valve io still working?  

      The Somfy thermostatic valve io will continue to follow its...

• How can I switch the Somfy thermostatic valve io to pairing mode?

      To switch your Somfy thermostatic valve io to pairing mode,...